Privacy Policy for rocket play online casino

Introduction

Welcome to rocket play online casino ("the Platform," "we," "us," "our"). Your privacy is of paramount importance to us. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal information when you use our services. It also describes your privacy rights and how the law protects you.

By creating an account and using our Platform, you agree to the collection and use of information in accordance with this policy. This policy should be read in conjunction with our Terms and Conditions.

Information We Collect

We collect different types of information for various purposes to provide and improve our service to you.

Personal Information You Provide to Us

When you register for an account, make transactions, or communicate with us, we may ask you to provide us with certain personally identifiable information ("Personal Data"). This includes, but is not limited to:

  • Identity Data: Full name, date of birth, gender.
  • Contact Data: Email address, telephone number, physical address.
  • Financial Data: Credit/debit card details, bank account information, and other payment details necessary for processing deposits and withdrawals on the Rocket play online casino real money platform.
  • Verification Data: Government-issued identification documents (e.g., passport, driver's license), proof of address (e.g., utility bills), and source of funds documentation, as required by law for Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations.
  • Communications: Records and copies of your correspondence if you contact our customer support team.

Information We Collect Automatically

As you navigate through and interact with our Platform, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. This includes:

  • Technical Data: Your Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and device information.
  • Usage Data: Information about how you use our website, including the games you play, wagers placed, transaction history, pages viewed, and the duration of your visits.
  • Cookie Data: We use cookies and similar tracking technologies to track activity on our service and hold certain information. For more detailed information, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, based on legitimate legal grounds:

  • To Provide and Maintain Our Service: To create and manage your account, process your deposits and withdrawals, and provide you with access to our gaming products.
  • To Fulfill Our Legal and Regulatory Obligations: To conduct identity verification (KYC), prevent fraud, combat money laundering, and comply with responsible gaming regulations.
  • To Manage Our Relationship With You: To provide you with customer support, notify you about changes to our services, and respond to your inquiries.
  • To Improve Our Platform: To analyze usage trends and preferences, helping us improve the rocketplay online casino website, optimize game offerings, and enhance the overall user experience.
  • For Marketing and Promotional Purposes: To inform you about special offers, promotions, and events that may be of interest to you. You will only receive marketing communications from us if you have consented to it, and you can opt-out at any time.

How We Share Your Information

We do not sell your personal data. However, we may share your information with trusted third parties in the following circumstances:

  • Third-Party Service Providers: We may share your data with companies that provide services on our behalf, such as payment processing, identity verification, data analysis, email delivery, hosting services, and customer support. These providers are contractually obligated to protect your data and are prohibited from using it for any other purpose.
  • Regulatory and Law Enforcement Authorities: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, police, or government agency) to comply with our legal obligations.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, your Personal Data may be transferred.

International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place.

Data Security

The security of your data is a top priority. We have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. These measures include:

  • SSL Encryption: Securing data transmission with Secure Socket Layer (SSL) technology.
  • Access Controls: Restricting access to personal data to authorized personnel on a need-to-know basis.
  • Secure Servers: Storing your information on secure servers protected by firewalls.

While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Data:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You can request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You can object to our processing of your personal data, under certain conditions.
  • The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us at the email address provided below.

Children's Privacy

Our service is not intended for use by anyone under the age of 18 or the legal age for gambling in their jurisdiction. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Team:

Email: privacy@rocketplay-gaming.info